CAREERS

You’re bold, energetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the value behind our client’s products and build lasting relationships with healthcare providers. Such talent and passion make you the right fit for this User Experience Representative role with PEAK Pharma Solutions Inc. Why PEAK Pharma Solutions? Join a game-changing organization that is reinventing the way products and services are being introduced to the healthcare market in Canada. We bring a combined 50+ years of experience to this space, teaming with some of the most talented professionals and organizations in the industry. You’ll gain exposure to start-up as well as established healthcare companies in Canada. Enjoy working in a dynamic environment where you’ll be supported with comprehensive yet simplified resources and processes. Grow your career with a company committed to transparency, integrity and accountability. PEAK Pharma offers you more than just one job. The diversification and breadth of PEAK’s portfolio and network creates a multitude of career paths and employment opportunities. Position Summary The User Experience Representative(s) will play a pivotal role in introducing and promoting our client’s product to drug access navigators (DANs), oncologists and other healthcare professionals . This role requires a dynamic individual with a strong background in the pharmaceutical industry and established relationships with a broad range of stakeholders in oncology. The successful candidate(s) will also leverage technology to deliver value and enhance users’ success, including seamless user registration, onboarding and early experiences. Primary Responsibilities Secure meetings with DANs and oncologists to introduce our client’s productPresent system features and benefits to ensure optimal user adoptionOn-board new users by assisting with initial setup and all user registrationsRegular follow up with target HCPs to enhance their success, making them regular users of our client’s productAssist with troubleshooting of day-to-day technical challenges (escalation to IT support as needed)Act as the first point of contact for all user communication with our clientBecome fully familiar with product features and functionalities and with the product development needsCapture user feedback and provide guidance to the internal development team regarding enhancements to optimize user experienceTravel throughout the territory is required Experience 5+ years of experience in the life sciences industry, with a focus on oncologyBreadth of existing relationships in oncology centersSolid understanding of the Canadian pharmaceutical industry, healthcare landscape and hospital environmentEMR and/or technology know-how and experience is preferred Key Skills and Competencies Customer service orientation, focusing on customer experience and satisfactionAbility to influence and motivate others to actionTerritory planning, management and optimizationClearly and concise oral and in written communicationWorking independently to manage multiple projects, duties, and assignmentsInitiative, self-motivationCollaborative and supportive team memberQuick learning and knack for understanding new software applications Full PEAK Pharma Solutions compensation package which includes: Competitive compensation with incentive plan opportunityFull-time opportunityAllowances for territorial expensesDedicated training and supportOpportunity to partner with a growing healthcare organization in Canada If you would like to apply for this role, please contact: info@peakpharmasolutions.com PEAK Pharma Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disability Act (AODA), and applicable Provincial Human Rights Codes. If you require accommodation at any time throughout the recruitment process, contact us at info@peakpharmasolutions.com

*English to Follow Vous êtes audacieux, énergique et très débrouillard, surtout lorsque des résultats sont en jeu. Vous avez ce qu’il faut : un esprit de compétition associé à une capacité exceptionnelle à communiquer la valeur des produits de nos clients et à établir des relations durables avec les prestataires de soins de santé. Un tel talent et une telle passion font de vous la personne idéale pour ce poste de représentant de l’expérience utilisateur chez PEAK Pharma Solutions Inc. Pourquoi PEAK Pharma Solutions ?Rejoignez une organisation révolutionnaire qui réinvente la façon dont les produits et services sont introduits sur le marché des soins de santé au Canada. Nous apportons plus de 50 ans d’expérience combinée à cet espace, en faisant équipe avec certains des professionnels et organisations les plus talentueux de l’industrie. Vous serez exposé à des entreprises de soins de santé en démarrage ainsi qu’à des entreprises établies au Canada. Vous apprécierez de travailler dans un environnement dynamique où vous serez soutenu par des ressources et des processus complets mais simplifiés. Développez votre carrière dans une entreprise engagée dans la transparence, l’intégrité et la responsabilité. PEAK Pharma vous offre plus qu’un seul emploi. La diversification et l’étendue du portefeuille et du réseau de PEAK créent une multitude de cheminements de carrière et d’opportunités d’emploi. Résumé du posteLe ou les représentants de l’expérience utilisateur joueront un rôle essentiel dans la présentation et la promotion du produit de notre client auprès des navigateurs d’accès aux médicaments (DAN), des oncologues et d’autres professionnels de la santé. Ce poste requiert une personne dynamique possédant une solide expérience dans l’industrie pharmaceutique et des relations établies avec un large éventail d’intervenants en oncologie. Le ou les candidats retenus tireront également parti de la technologie pour offrir de la valeur et améliorer la réussite des utilisateurs, notamment en facilitant l’enregistrement des utilisateurs, l’intégration et les premières expériences. Responsabilités principales • Organiser des réunions avec les DAN et les oncologues pour présenter le produit de notre client• Présenter les fonctionnalités et les avantages du système pour assurer une adoption optimale par les utilisateurs• Intégrer les nouveaux utilisateurs en aidant à la configuration initiale et à toutes les inscriptions des utilisateurs• Effectuer un suivi régulier auprès des professionnels de la santé ciblés pour améliorer leur réussite, en faisant d’eux des utilisateurs réguliers du produit de notre client• Aider à résoudre les problèmes techniques quotidiens (escalade vers le support informatique si nécessaire)• Agir en tant que premier point de contact pour toutes les communications des utilisateurs avec notre client• Se familiariser pleinement avec les caractéristiques et fonctionnalités du produit et avec les besoins de développement du produit• Recueillir les commentaires des utilisateurs et fournir des conseils à l’équipe de développement interne concernant les améliorations à apporter pour optimiser l’expérience utilisateur• Des déplacements sur tout le territoire sont requis Expérience• Plus de 5 ans d’expérience dans le secteur des sciences de la vie, avec un accent sur l’oncologie• Étendue des relations existantes dans les centres d’oncologie• Solide compréhension de l’industrie pharmaceutique canadienne, du paysage des soins de santé et de l’environnement hospitalier• Le savoir-faire et l’expérience en matière de DME et/ou de technologie sont préférés• Bilinguisme (anglais) et français) pour un poste basé au Québec Compétences et aptitudes clés • Orientation vers le service à la clientèle, axée sur l’expérience et la satisfaction client• Capacité à influencer et à motiver les autres à agir• Planification, gestion et optimisation du territoire• Communication orale et écrite claire et concise• Travail indépendant pour gérer plusieurs projets, tâches et missions• Initiative, motivation personnelle• Membre de l’équipe collaboratif et solidaire• Apprentissage rapide et don pour comprendre de nouvelles applications logicielles Programme de rémunération complet de PEAK Pharma Solutions qui comprend :• Rémunération compétitive avec possibilité de plan d’intéressement• Opportunité à temps plein• Indemnités pour les dépenses territoriales• Formation et soutien dédiés• Opportunité de partenariat avec une organisation de soins de santé en pleine croissance au Canada Si vous souhaitez postuler pour ce poste, veuillez contacter : info@peakpharmasolutions.comPEAK Pharma Solutions est un employeur garantissant l’égalité des chances. Nous célébrons la diversité et nous engageons à créer un environnement inclusif pour tous les employés. Nous sommes heureux de répondre aux besoins individuels des candidats tout au long du processus de recrutement et de sélection, conformément à la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario (LAPHO) et aux codes provinciaux des droits de la personne applicables. Si vous avez besoin d’un aménagement à tout moment au cours du processus de recrutement, contactez-nous à info@peakpharmasolutions.com *English You’re bold, energetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the value behind our client’s products and build lasting relationships with healthcare providers. Such talent and passion make you the right fit for this User Experience Representative role with PEAK Pharma Solutions Inc. Why PEAK Pharma Solutions? Join a game-changing organization that is reinventing the way products and services are being introduced to the healthcare market in Canada. We bring a combined 50+ years of experience to this space, teaming with some of the most talented professionals and organizations in the industry. You’ll gain exposure to start-up as well as established healthcare companies in Canada. Enjoy working in a dynamic environment where you’ll be supported with comprehensive yet simplified resources and processes. Grow your career with a company committed to transparency, integrity and accountability. PEAK Pharma offers you more than just one job. The diversification and breadth of PEAK’s portfolio and network creates a multitude of career paths and employment opportunities. Position Summary The User Experience Representative(s) will play a pivotal role in introducing and promoting our client’s product to drug access navigators (DANs), oncologists and other healthcare professionals . This role requires a dynamic individual with a strong background in the pharmaceutical industry and established relationships with a broad range of stakeholders in oncology. The successful candidate(s) will also leverage technology to deliver value and enhance users’ success, including seamless user registration, onboarding and early experiences. Primary Responsibilities Secure meetings with DANs and oncologists to introduce our client’s productPresent system features and benefits to ensure optimal user adoptionOn-board new users by assisting with initial setup and all user registrationsRegular follow up with target HCPs to enhance their success, making them regular users of our client’s productAssist with troubleshooting of day-to-day technical challenges (escalation to IT support as needed)Act as the first point of contact for all user communication with our clientBecome fully familiar with product features and functionalities and with the product development needsCapture user feedback and provide guidance to the internal development team regarding enhancements to optimize user experienceTravel throughout the territory is required Experience 5+ years of experience in the life sciences industry, with a focus on oncologyBreadth of existing relationships in oncology centersSolid understanding of the Canadian pharmaceutical industry, healthcare landscape and hospital environmentEMR and/or technology know-how and experience is preferredBilingualism (English and French) for Quebec-based role Key Skills and Competencies Customer service orientation, focusing on customer experience and satisfactionAbility to influence and motivate others to actionTerritory planning, management and optimizationClearly and concise oral and in written communicationWorking independently to manage multiple projects, duties, and assignmentsInitiative, self-motivationCollaborative and supportive team memberQuick learning and knack for understanding new software applications Full PEAK Pharma Solutions compensation package which includes: Competitive compensation with incentive plan opportunityFull-time opportunityAllowances for territorial expensesDedicated training and supportOpportunity to partner with a growing healthcare organization in Canada If you would like to apply for this role, please contact: info@peakpharmasolutions.com PEAK Pharma Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disability Act (AODA), and applicable Provincial Human Rights Codes. If you require accommodation at any time throughout the recruitment process, contact us at info@peakpharmasolutions.com

Do you have a noticeable passion for results? You’re bold, energetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the value behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this Key Account Manager role with PEAK Pharma Solutions Inc. Why PEAK Pharma Solutions? Join a game-changing organization that is reinventing the way products and services are being introduced to the healthcare market in Canada. We bring a combined 50+ years of experience to this space, teaming with some of the most talented professionals and organizations in the industry. You’ll gain exposure to start-up as well as established healthcare companies in Canada. Enjoy working in a dynamic environment where you’ll be supported with comprehensive yet simplified resources and processes. Grow your career with a company committed to transparency, integrity and accountability. PEAK Pharma offers you more than just one job. The diversification and breadth of PEAK’s portfolio and network creates a multitude of career paths and employment opportunities. Our client is about transforming health care for people living with rare diseases. They do this by implementing bold changes in a conservative industry. Their customers want big-picture change too, so they rely on our client’s team to address this opportunity from all sides with business and operational insights, generate clinical data and real-world evidence, harness the power of data, and digital leadership. It’s our client’s job to help make major leaps forward in transforming care for their patients. How do they do it? They set aligned goals with customers and do everything in their power to achieve better outcomes for their patients and help deliver patient-centered care. And customers have come to rely on our client to get the job done with great flexibility in demanding circumstances. Main Responsibilities: You will map patient and care flow dynamics at a clinic level to identify opportunities to improve outcomes based on the evidence for our client’s product range across multiple therapy areas.Develop and execute a mutually agreed, individualized clinic level plan to implement evidence-based hospital protocols and or treatment algorithms.Facilitate frequent, high quality, peer to peer virtual and in-person meetings based on identified learning needs.Improve customer experience across multiple touch points, including our client’s Home Care program to ensure patient loyalty and retention.Develop regional brand advocates and thought leaders through peer-to-peer influence.Track monthly business performance metrics and adjust planning to bridge any gaps.Invest in continuous learning to stay current with scientific literature and competitor activities.Lead a virtual sales representative that will support your efforts Education/Competencies Requirements Life Sciences education. B.Sc. Nursing, Pharmacy or health care training preferred.3-5 years of evidence-based, direct medical sales experienceExperience in the Hematology, Immunology or Critical care therapeutic areasExperience in virtual customer engagement and managementGood phone/ email manners and impeccable presentation skills.Ability to lead and supervise staff that will be in place to support your activity What we are looking for: An individual who loves being in front of customers and having stimulating conversations that bring incremental changes to patient care.An inherently curiosity-led, independent thinker with a sound understanding of opportunities and obstacles in the patient care flow.Excel at connecting evidence and science to everyday patient well-being and outcomes.Experienced in managing change at an institution level by working through multidisciplinary decision makers.Someone with a great attitude who has a positive mind set to learn and grow.An intuitive individual who anticipates and acts, instead of awaiting directions to respond.Dynamic in how you plan work, delivering results with a high degree of attention to detail.Resourceful and exhibit sound judgment with an ability to set priorities and make decisions.Experienced in working with senior executives internally and decision makers externally. Full PEAK Pharma Solutions compensation package which includes: Competitive compensation with incentive plan opportunityFull-time opportunityAllowances for territorial expenses including mileage reimbursementDedicated training and supportOpportunity to partner with a growing pharmaceutical organization in Canada If you would like to apply for this position please contact: info@peakpharmasolutions.com PEAK Pharma Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disability Act (AODA), and applicable Provincial Human Rights Codes. If you require accommodation at any time throughout the recruitment process, contact us at info@peakpharmasolutions.com