Key Account Manager


Experience Needed: Years

Location: Calgary

Do you have a noticeable passion for results?

You’re bold, energetic, and very resourceful, especially when results are at stake. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the value behind our client’s products and build lasting business relationships. Such talent and passion make you the right fit for this Key Account Manager role with PEAK Pharma Solutions Inc.

Why PEAK Pharma Solutions?

Join a game-changing organization that is reinventing the way products and services are being introduced to the healthcare market in Canada. We bring a combined 50+ years of experience to this space, teaming with some of the most talented professionals and organizations in the industry. You’ll gain exposure to start-up as well as established healthcare companies in Canada. Enjoy working in a dynamic environment where you’ll be supported with comprehensive yet simplified resources and processes. Grow your career with a company committed to transparency, integrity and accountability. PEAK Pharma offers you more than just one job. The diversification and breadth of PEAK’s portfolio and network creates a multitude of career paths and employment opportunities.

Our client is about transforming health care for people living with rare diseases. They do this by implementing bold changes in a conservative industry. Their customers want big-picture change too, so they rely on our client’s team to address this opportunity from all sides with business and operational insights, generate clinical data and real-world evidence, harness the power of data, and digital leadership. It’s our client’s job to help make major leaps forward in transforming care for their patients. How do they do it? They set aligned goals with customers and do everything in their power to achieve better outcomes for their patients and help deliver patient-centered care. And customers have come to rely on our client to get the job done with great flexibility in demanding circumstances.

Main Responsibilities:

  • You will map patient and care flow dynamics at a clinic level to identify opportunities to improve outcomes based on the evidence for our client’s product range across multiple therapy areas.
  • Develop and execute a mutually agreed, individualized clinic level plan to implement evidence-based hospital protocols and or treatment algorithms.
  • Facilitate frequent, high quality, peer to peer virtual and in-person meetings based on identified learning needs.
  • Improve customer experience across multiple touch points, including our client’s Home Care program to ensure patient loyalty and retention.
  • Develop regional brand advocates and thought leaders through peer-to-peer influence.
  • Track monthly business performance metrics and adjust planning to bridge any gaps.
  • Invest in continuous learning to stay current with scientific literature and competitor activities.
  • Lead a virtual sales representative that will support your efforts

Education/Competencies Requirements

  • Life Sciences education. B.Sc. Nursing, Pharmacy or health care training preferred.
  • 3-5 years of evidence-based, direct medical sales experience
  • Experience in the Hematology, Immunology or Critical care therapeutic areas
  • Experience in virtual customer engagement and management
  • Good phone/ email manners and impeccable presentation skills.
  • Fluency in business French for ON East based roles considered an asset
  • Ability to lead and supervise staff that will be in place to support your activity

What we are looking for:

  • An individual who loves being in front of customers and having stimulating conversations that bring incremental changes to patient care.
  • An inherently curiosity-led, independent thinker with a sound understanding of opportunities and obstacles in the patient care flow.
  • Excel at connecting evidence and science to everyday patient well-being and outcomes.
  • Experienced in managing change at an institution level by working through multidisciplinary decision makers.
  • Someone with a great attitude who has a positive mind set to learn and grow.
  • An intuitive individual who anticipates and acts, instead of awaiting directions to respond.
  • Dynamic in how you plan work, delivering results with a high degree of attention to detail.
  • Resourceful and exhibit sound judgment with an ability to set priorities and make decisions.
  • Experienced in working with senior executives internally and decision makers externally.

Full PEAK Pharma Solutions compensation package which includes:

  • Competitive compensation with incentive plan opportunity
  • Full-time opportunity
  • Allowances for territorial expenses including mileage reimbursement
  • Dedicated training and support
  • Opportunity to partner with a growing pharmaceutical organization in Canada

If you would like to apply for this position please contact:

PEAK Pharma Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are pleased to accommodate individual needs of job applicants throughout the recruitment and selection process in accordance with the Accessibility for Ontarians with Disability Act (AODA), and applicable Provincial Human Rights Codes. If you require accommodation at any time throughout the recruitment process, contact us at

© Peak Pharma Solutions Inc. 2021