PEAK SOLUTIONS
OPERATIONAL
SUPPORT AND
ANALYTICS
CUSTOMIZED SUPPORT FUNCTIONS READY WHEN YOU NEED THEM
PEAK’s capabilities include full operational support for our programs, but, as always, we customize our operational support based on our clients’ needs. You may need end-to-end operational support, or perhaps you have IT, CRM and analytics covered and don’t require the duplication. We build the program operational support protocols with you, to ensure streamlined processes along with optimal outcomes.
PEAK’s areas of Operational Support include:
- Human Resources
- Recruiting, Interviewing and Contract Negotiation
- Expense Management and Reporting
- IT Equipment/Deployment
- Customer Relationship Management (CRM)
- Administration and Logistics
- Corporate Insurance
REPORTING AND ANALYTICS
No PEAK program is complete without a clear set of key performance indicators (KPIs), with metrics enabling measurement of those KPIs. Together with our clients, we determine what metrics will be shared and by whom they are analyzed and reported upon. PEAK has full reporting and analytics capabilities, including Veeva-certified specialists available should our clients require.
- PEAK’s reporting & analytics capabilities include developing and maintaining dashboards for all levels of the organization
- PEAK’s dashboards bring value to everyone from top executives, marketing, sales operations and field users
- These dashboards will provide insight and direction to all levels of the organization to help drive sales and marketing activities; using tools such as Tableau, Power BI and Veeva reporting services
- PEAK can help you to create initial territory footprints or modify and balance existing geographies to optimize opportunities for each territory via our graphical alignment tool
- We are highly familiar and experienced with all IQVIA data sets and have vast experience in integrating them into analysis
- As a PEAK client, you have access to our business analysts who will work with your data to find new opportunities and communicate them in a concise and effective manner
CONTACT US
The PEAK support team is streamlined and efficient to deliver fast and effective responses that allow our teams to remain focused on their deliverables. Contact us to learn more about how PEAK supports its teams!
