Commercial Coordinator – Bilingual


Experience Needed: Years

Location: Toronto

PEAK Pharma Solutions Inc. is currently recruiting on behalf of a growing Canadian pharmaceutical organization. If you are an experienced commercial coordinator in the pharmaceutical industry, you will want to part of this exciting opportunity. This position is a full-time, permanent position directly with the client. PEAK Pharma Solutions Inc. is only acting as the recruiter.

Responsibilities and Tasks

  • Support local management and sales teams
  • Assist marketing and medical teams in related activities to secure implementation of local marketing and medical activities according to the Canadian tactical plan
  • Responsible for local office tasks and assisting with local finance tasks
  • Master CRM system and various sales-related databases to assist with intelligence gathering and creating sales opportunities
  • Support the cross-functional team to support, plan, execute and follow-up on the Canadian tactical plan.
  • Will include physician-level customer-facing activities and communication in both English and French (written and verbal)
  • Wholesale and specialty pharmacy activities to support programs and monitor tablet trade purchases
  • Assist with activities executed in connection with 3rd party agencies including adboards, roundtables, and consultant meetings
  • Support the Life Sciences business to ensure existing inventory can satisfy changing demand patterns
  • Responsible for office tasks in Canada and assisting with Finance tasks
  • Verify nature of invoices and liaise with Accounting
  • Liaise between sales, customer service, and customers throughout Canada, including telephone calls and e-mails to customers.
  • Manage backorder reports and communication to improve transparency and inventory management
  • Work with 3rd parties to manage sample distribution.
  • Assist with gathering information, and completing submissions to various entities across the Canadian landscape (PMPRB, RAMQ, StatsCan etc…)
  • Supporting Marketing, Medical and Sales to ensure high quality marketing materials according to strategic and tactical commercial plans
  • Support Canadian Marketing Manager Digital specialists in translating, proof-reading and adjusting marketing materials in line with code of conduct rules.
  • Creating/sending different lists/invitations from Veeva
  • Support Marketing Manager in handling practicalities for marketing materials such as mailings, inventory management etc…
  • Managing cross-Canada databases such as e-mail addresses, contact information etc. for notifications, sales promotions and other potential marketing opportunities
  • Assist in transition to the VEEVA CRM system
  • Work with klarify team to update FaA list, translate klarify website materials and campaigns, assist with coordination of end-2-end C2P models
  • Assist National Sales Manager in sales meetings
  • Assist National Sales Manager and Analytics group with sales analyses and CRM reports
  • Coordinate and assist in national and regional conferences and meetings (booth assembly, registration, materials, cost follow up)
  • Handle practicalities for customers attending educational meetings and learning activities
  • Manage magazine orders and subscriptions for local staff
  • Local responsible for Sales & Marketing Shared drive and reporting marketing material inventory (internal and outsourced warehouse) to Canadian Marketing Manager

Geographical scope and peers

  • Work as a member of the local Canadian Commercial team, and contribute to a successful and winning team
  • Work in close collaboration with the Commercial team as well as Product Supply and Customer Service as required
  • Work with members of the North American Commercial Organization, some of whom may be located in the United States
  • Some travel will be required, primarily for conferences and sales meetings
  • Cross function work with marketing, medical, product supply and regulatory persons

Need for supervision and level of individual decision making

  • Capability to take own decisions and be able to see and act on the potential for improvement.
  • Regular communication with internal stakeholders and capable to work also independently and remotely

Experience and qualifications required in the job

  • Two years experience from Pharma Business is preferable, but is not mandatory
  • Formal education or documented experience of Sales and marketing
  • Academic degree or corresponding education is desirable
  • Strong Language & Communication skills (Fluency in written and spoken French and English is a requirement)
  • Ability to stay focused when working on multiple activities and ability to prioritize
  • Ability to stay focused on achieving objectives when working independently
  • IT experience including user-experience with the Microsoft Office programmes is a prerequisite, with intermediate/advanced Excel and Powerpoint skills
  • Demonstrate an ‘I can and I will’ attitude, identifying solutions to get the job done
  • Sets high standards for own performance and make the right decisions, dare to make mistakes
  • Wants to learn and improve to release full potential to be better, reach out to colleagues and help others to be a success, asks for and uses feedback to improveNote:

This job description is not all-inclusive. Employee may perform other related duties to meet the on-going needs of the organization.

If you would like to learn more about this role, please contact

We thank everyone that applies. If we feel your qualifications suit our current opportunity, we will be in touch with you. Please keep correspondence to email at this time.

PEAK Pharma Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

© Peak Pharma Solutions Inc. 2021